top of page

Auto-navigation Not Working

ThinkHumanTV enables automatic navigation to a scene/segment on a streaming site via search or saved segment links. If automatic navigation isn't working, try the following:

- Make sure you are in the Google Chrome browser (download if needed)

- Make sure you have the ThinkHumanTV Chrome extension installed 

- Make sure you are signed into the ThinkHumanTV Chrome extension AND the ThinkHumanTV website with the SAME credentials

- If you've checked all the above, try signing out of the ThinkHumanTV extension and website, refreshing the browser, and logging back in

If you are still experiencing issues with automatic navigation, please get in touch with us. 

bottom of page