Auto-navigation Not Working

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ThinkHumanTV enables automatic navigation to a scene or segment via search or saved segment links. In other words, if you mark a moment and create a shareable link or attempt to view a clip through our search feature, you should be able go directly to that clip in the relevant movie or tv show. 

 

If automatic navigation isn't working, try the following:

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- Make sure you are in the Google Chrome browser (download if needed)

- Make sure you have the ThinkHumanTV Chrome extension installed (if you are working  

- Make sure you are signed into the ThinkHumanTV Chrome extension AND the ThinkHumanTV website with the SAME credentials.

-Make sure you are logged into the relevant streaming service. For example, if you are attempting to view a movie 

- If you've checked all the above, try signing out of the ThinkHumanTV extension and website, refreshing the browser, and logging back in.

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If you are still experiencing issues with automatic navigation, please get in touch with us. 

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